Privacy policy
Privacy Policy
At Artisanatautochtone.com, the protection of your personal information is a priority. This policy explains how your data is collected, used, protected, and shared when you visit or make a purchase on our website.
1. Information we collect
We collect only the information necessary to operate our online store and provide a safe, personalized shopping experience.
Information you provide voluntarily
We may collect the following information when you place an order or contact us:
-
name
-
mailing address
-
email address
-
payment details
-
order information
-
messages or requests sent to customer support
Information collected automatically
When you visit our website, certain data may be collected automatically, including:
-
IP address
-
browser type and version
-
pages viewed
-
time spent on the site
-
traffic statistics
-
cookies and similar technologies
This information helps us improve site performance and enhance your browsing experience.
2. How we use your information
Your personal information may be used to:
-
process and ship your orders
-
communicate with you about your purchase
-
provide effective customer service
-
send promotional emails if you have subscribed
-
analyze and improve our website and services
-
comply with legal obligations
We never use your data for unauthorized purposes.
3. Technologies we use
Shopify cookies
Our website uses Shopify’s built-in cookies to:
-
operate the shopping cart
-
maintain secure sessions
-
improve navigation
-
analyze site performance
Google Analytics
We use Google Analytics to analyze how visitors use the site.
Google may collect anonymous information such as:
-
pages viewed
-
time spent on the website
-
device type
-
approximate geographic location
This data does not personally identify you.
We do not use Facebook Pixel.
4. Email marketing
If you subscribe to our newsletter, we may send you:
-
updates
-
special offers
-
new product announcements
-
important store information
You may unsubscribe at any time using the link included in each email.
5. Sharing your information
We may share your personal information with:
-
Shopify (website hosting and secure payment processing)
-
delivery carriers
-
payment processors (Shopify Payments, Visa, Mastercard, etc.)
We do not sell, rent, or share your personal information with third parties for commercial purposes.
6. Data protection
We apply industry-standard security measures to protect your information, including:
-
SSL encryption
-
PCI-compliant payment processing
-
limited access to personal data
-
risk monitoring
While no online system is completely secure, we take every reasonable step to safeguard your information.
7. Your rights
At any time, you may:
-
request access to your personal data
-
request corrections
-
request deletion
-
withdraw consent for marketing
To exercise your rights, contact us using the information below.
8. Minors
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.
9. Policy updates
This policy may be updated at any time.
Changes take effect as soon as they are posted on this page.
10. Contact
For any questions regarding this Privacy Policy, you can contact us at:
Artisanatautochtone.com
163 de la rivière
Saint-Hedwidge, QC
G0W 2R0
Canada