Terms of service

Terms of Service

Welcome to Artisanatautochtone.com. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of terms

Using our website constitutes acceptance of these Terms of Service and all applicable laws. If you do not agree with these terms, please do not use our site.

2. Changes to the terms

We may modify these Terms of Service at any time. Changes take effect as soon as they are posted on this page. It is your responsibility to review this section regularly.

3. Use of the website

You agree to use our website in a lawful and responsible manner. You agree not to:

  • interfere with the operation of the website or our servers

  • attempt to access our computer systems without authorization

  • use automated tools to extract data from our site

  • disrupt the security or performance of the website

4. User account

Some services may require the creation of a user account. You are responsible for:

  • keeping your login credentials confidential

  • all actions taken under your account

  • informing us immediately of any unauthorized use of your account

5. Products and orders

We strive to present our handcrafted creations as accurately as possible. However:

  • product descriptions, photos, and prices may contain unintentional errors

  • we reserve the right to cancel or refuse an order in the event of an obvious error

  • natural materials (moose hide, natural feathers, fox fur, wood, stones) may vary from one piece to another

Each creation is handmade and unique, which may result in slight differences between the product received and the product shown in photos.

6. Payment and billing

You agree to provide accurate and up-to-date payment information. We reserve the right to:

  • cancel a transaction in case of suspected fraud

  • request additional information to verify an order

  • use your email address to send confirmations and information related to billing

7. Intellectual property

All content on the website, including but not limited to text, images, logos, designs, handcrafted creations, descriptions, and photographs, is protected by copyright laws and is the property of Artisanatautochtone.com.

Any reproduction, commercial use, or distribution without authorization is strictly prohibited.

8. Limitation of liability

Artisanatautochtone.com cannot be held liable for indirect, consequential, punitive, or non-material damages, including but not limited to:

  • loss of profits

  • loss of data

  • inability to use the website

  • delays or delivery errors related to carriers

Our liability is strictly limited to the amount paid for your order.

9. Indemnification

You agree to indemnify and hold Artisanatautochtone.com harmless from any claim or expense (including reasonable legal fees) arising from:

  • your use of the website

  • a violation of these Terms of Service

  • a violation of any third-party rights

10. Governing law

These Terms of Service are governed by the laws of Quebec and Canada. Any dispute will be submitted to the competent courts located in Quebec.

11. Buyer responsibility (wildlife products)

It is the buyer’s responsibility to verify and comply with the laws of their country regarding the import, possession, and use of wildlife-derived products such as:

  • claws

  • furs

  • feathers

Artisanatautochtone.com cannot be held responsible in the event of seizure, customs hold, or non-compliance with local laws. By placing an order, you acknowledge and accept this responsibility.

12. Contact

For any questions related to these Terms of Service, you can reach us at:
➡️ artisanatautochtone@outlook.com